Even the word “customer service” has become a standard mantra for every company on the internet. I can’t remember where I first heard it – but I am pretty sure it was not around 20 years ago.
Matthew Durrant
Position: Partner
Company Name: Forbes Young Accountants
Website: http://www.forbes-young.com/
Why does UK business accept poor customer service as the norm?
Posted on 15 March 2011.
Posted in newsComments (1)
What is the dark art of Tax Planning?
Posted on 17 February 2011.
In August 1989 I started my training as an Accountant. Mrs. Thatcher was still the Prime Minister and everyone under the age of 21 wanted an XR3i or a 205 GTi.
Posted in tax avoidanceComments (0)
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